Terms Of Business
General
Vesta Money Limited is registered in England and Wales at Branksome House, Discovery Court, 551 Wallisdown Road, Poole, BH12 5AG. The company registration number is 4359103.
Vesta Money Limited and its group of companies offer a range of financial planning services.
These Terms of Business set out the general terms and conditions which apply to how we deliver our services, our remuneration and the charges we will make.
We shall, at all times, conduct our relationship with you in accordance with these terms of business. We shall be entitled to any commissions, fees or both under the terms as laid out once you have consented to them; subject to any cancellation rights.
In these Terms of Business, all references to "our", "us” and "we" shall mean Vesta Money Limited as providers of this service. All references to "you" and "your" shall mean you as the recipient of this service.
Regulatory Status
Vesta Money Limited is authorised and regulated by the Financial Services Authority (FSA registration number 302635.
The Financial Services Authority is the principle regulatory body for Financial Services in the UK.
They can be contacted at The Financial Services Authority, 25 The North Colonnade, Canary Wharf, London, E14 5HS.
By telephone on 0207 066 1000 or by visiting their website http://www.fsa.gov.uk/contact
Remortgages
Vesta Money Limited arranges mortgages with a range of mortgage lenders; however please be advised, we are not whole of market.
Our online service is not an offer of a mortgage, nor we will advise you or make any recommendation as to which mortgage products are suitable for you.
We will perform any actions or instructions provided by you to affect such contracts.
Secured Loans
Vesta Money Limited arranges secured loans with a range of lenders; however please be advised, we are not whole of market.
Insurance
Insurance services are brought to you either by Vesta Money Limited or by C2U Limited registered in England & Wales at Canford House, Discovery Court, Wallisdown Road, Poole, BH12 5AG. The company registration number is 4399747.
Our insurance services are arranged with a range of insurance companies.
Endowment Compensation
Endowment claim compensation services are brought to you by C2U Limited.
C2U Limited, owners of the Complain2Us brand and part of the Vesta Money group of companies, is regulated by the Department for Constitutional Affairs in respect of regulated claims management activities, registration number CRM1581.
Our Remuneration
Unless agreed otherwise, we will derive our income from commission paid to us by the companies with which we place your business.
We may also receive an introducer fee from our financial services product providers.
Any fees payable by you, in connection with your new mortgage, will be shown on each product illustration. Please note that these fees exclude any legal fees you may have to pay and we recommend that you ascertain what these fees may be prior to taking out your mortgage.
Our fee is 3.2% of the advance (£1,450.00 Min and £6,000.00 maximum). The fee can be raised from within the new advance and is only payable by you, should your new mortgage reach legal completion.
Should we not reach mortgage completion, there is no fee.
Communications
Unless you advise us to the contrary, we may email, telephone or write to you without prior consent.
When you approach Vesta Money and its group of companies, we may choose to send you marketing email updates regarding our products and services, in accordance with the preferences you provide at the point of contact.
You will be given the opportunity and instructions and how to unsubscribe from these emails on each marketing email we send to you.
All documentation will be sent by post to your last known address and shall be sent at your own risk. We will not be responsible for lost documents or any consequences that may arise from any error or failure of the postal system. First class mail will normally be used.
You may communicate with us by letter, telephone or email to our head office, contact information is detailed under our contact us page.
Cancellation
Your rights to cancel our services will take effect from the date the contract is concluded or the day you receive contractual terms and conditions in a durable form and be effective for 14 days after this date.
To cancel our services you may do so by email or letter using the information provided on our contact us page; it is advisable to establish receipt.
Limited will not make any charge or apply a penalty if you cancel the contract. You must pay for any transactions initiated prior to termination at your express request and a due proportion of any fees applicable.
Termination
We may terminate this agreement at any time, without notice.
Notice of termination by us must be given in writing to you. We will normally send such notice by post to your last known address.
Termination of the agreement is without prejudice to the completion of any transactions initiated prior to receipt of such notice.
These terms of business will automatically terminate should you die.
These terms of business have no minimum period during which they must remain applicable.
Complaints Procedure
Vesta Money Limited complaints procedure can be found here.
Law
We are required by law to verify your identify in accordance with the Criminal Justice Act 1993, the supplementary Money Laundering Regulations 1993, Proceeds of Crime Act 2002 and the more recent Money Laundering Regulations 2003 – Proceeds of Crime Act.
This will be required at the outset of our dealings with you and we will not submit an application for a financial product until such verification has been obtained.
We normally require our clients to give us instructions in writing, to avoid possible disputes, but we shall be entitled, at our sole discretion, to act upon your oral instructions. We can refuse your instructions at our discretion.
We may vary the terms of this agreement by writing to you at your last know address.
These conditions shall be construed and operate as an English Contract in accordance with English Law.
These terms of business represent our understanding of the law and our terms of business as at 12th June 2007.
YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON A MORTGAGE OR ANY DEBT SECURED ON IT
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